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I had the pleasure of working with Jay at Jeremy Jacob, and I must say, the experience was nothing short of exceptional. From the moment I began my dealings with Jay, it was evident that I was in good hands. One of the standout qualities of Jay is his unwavering support and understanding. Despite encountering numerous challenges throughout my tenancy, including an unexpected water leakage issue, Jay remained steadfast in his commitment to helping me navigate through it all. His calm demeanour and proactive approach were incredibly reassuring during what could have been a stressful time. I can wholeheartedly recommend Jay and the team at Jeremy Jacob to anyone seeking top-notch service and expertise.